ABOUT THOUGHTFUI
We make sure we truly understand what you want before we start making anything.
You don't have to know how to put it. We'll ask the right questions and deliver everything in one go. That's the promise behind our name, 懂你 ("we get you").
Where the name comes from
懂你 ThoughtfUI: Thoughtful + UI (interface). The U and I in the name mean "you and I", which matches the promise of 懂你 ("we get you"): we truly understand what you want before we start making anything.
Our story
ThoughtfUI is a small studio of two: me (Raynie) and my sister, Janice.
I take your idea from "the feeling you want" all the way to something you can see and touch: a logo, business cards, menus, stickers, an opening video, all delivered together. Janice handles the other half: confirming your needs, keeping track of progress, handling payment and taking care of the admin. Throughout the whole process you're always dealing with the two of us. No messages passed between different contacts, and no one disappearing halfway through.
We work together not to build a big company, but because our strengths fit together, so we can get your brand's front looking right quickly and carefully.
What we care about
To us, "getting you" isn't an adjective. It's a process. You don't need to be good at explaining, or come with a list of style keywords. We ask the right questions, turn the fuzzy feeling in your head into a direction we can work with, and deliver everything you need in one go, instead of a bit here and a patch there.
We don't do pitches, and we won't throw three directions at you and leave you stuck choosing. We give you one direction and get it right the first time. That's also why we can put our rules upfront: open pricing and a clearly defined revision scope, so you never find out halfway through that you have to pay more.
What we can do for you
If it's part of the face your business shows the world, we do it: signs, menus and stickers in your shop; business cards, invitations and flyers people hold; websites, Instagram layouts and LINE rich menus online; and opening videos, animated invitations and keepsake videos that move. Opening a shop, hosting an event, planning a wedding, or just want your Instagram to look a little more polished? Come and talk to us.
Why we work as freelancers and only take bank transfers for now
ThoughtfUI is still a freelance studio run by the two of us and isn't registered as a company yet. That means we can't connect a credit card payment system for now, since that usually requires business registration and a contract with a payment provider. For now, the only way to pay is a simple bank transfer.
Honestly, there's an upside: every dollar you pay goes straight into making your work, with no payment platform or collection service taking a cut first. We're working step by step on registering the company and setting up formal payment channels. If we can offer credit card payment in the future, we'll announce it right away.
Our promise to you
You don't have to know how to put it. We'll ask the right questions and deliver everything in one go. That's the promise behind our name, 懂你 ("we get you").